Terms of Use

About VariationGuard

VariationGuard ("the Service") is a commercial administration tool operated by Consolidated Cost Consulting Pty Ltd ("we", "us", "our"). It helps subcontractors turn builder instructions into structured draft variation notices, evidence checklists, a variation register and a cost workbook.

By creating an account or using the Service you agree to these Terms of Use.

Commercial administration assistance only

The Service assists with the commercial administration of variations. It helps you organise information and prepare draft documents. It does not perform your contract administration for you, and it does not replace your own judgement or professional advisers.

Not legal advice

The Service does not provide legal advice and is not a substitute for advice from a qualified lawyer. Nothing produced by the Service is legal advice. Whether something is a variation, and whether any entitlement exists, depends on your subcontract and the facts. You should obtain independent legal advice where needed.

No entitlement or payment guarantee

We do not promise or guarantee any outcome. Using the Service does not guarantee that a variation will be approved, that you will be paid, or that any claim will succeed. The Service helps you submit clearer, earlier and better-supported notices — nothing more.

Your responsibility to review outputs

All outputs are drafts. You are responsible for reviewing, editing and verifying every output before you rely on or send it. You remain responsible for the accuracy of the project facts, references, deadlines and figures you enter.

Nothing is sent without your confirmation

The Service does not send anything automatically. It never sends a notice, email or other communication on a schedule, in the background, or in response to anything other than your own explicit instruction.

One feature — "Submit variation" — can email a variation package you have built to a recipient you nominate. It sends only after you have reviewed the recipient, subject, body and attachment on screen and clicked Send, once per email, and a copy is sent to you. You remain responsible for the content, the recipient and the timing, and for confirming that the method of service meets your subcontract's notice requirements.

Subcontract and project facts remain your responsibility

Time-bar and notice requirements are derived from the subcontract details you configure. We do not verify your subcontract, your contract documents or the facts of any instruction. You must check your actual subcontract and the relevant facts.

Account registration

You must provide accurate registration information and keep your login credentials secure. You are responsible for activity under your account, including activity by users you invite to your company workspace.

Subscription and billing

• Access to VariationGuard is arranged through a demo request and manual review; submitting a request does not create an account or start a subscription.
• Where an account is provisioned, it may include a time-limited evaluation period before a paid plan is required. Paid plans are Basic ($19/month), Team ($79/month) or Pro ($199/month), in Australian dollars.
• Payments are processed by Stripe. We do not store full card details.
• Subscriptions renew until cancelled. You can cancel at any time through the billing portal.
• Prices, plans and limits may change; we will give reasonable notice of material changes.

Usage limits and fair use

Plans include usage allowances. Higher-volume allowances described as fair use are intended for genuine single-business use and may be subject to reasonable limits to protect the Service for all users.

Your content and project data

You retain ownership of the content and project data you enter. You grant us a limited licence to host and process that content solely to provide the Service to you. You are responsible for having the right to enter the content you provide.

Confidentiality expectations

We treat your project data as confidential and use it to operate the Service. You are responsible for handling builder communications and project information in line with your own confidentiality obligations.

Acceptable use

• Use the Service for your own genuine commercial administration.
• Keep your account credentials and any invite links secure.
• Review every draft before relying on or sending it.

Prohibited use

• Do not use the Service for unlawful purposes or to harass any person.
• Do not attempt to breach security, access other companies' data, or disrupt the Service.
• Do not resell, scrape or misrepresent the Service.
• Do not present Service outputs as legal advice or as a guarantee of any outcome.

AI and drafting limitations

The Service uses automated classification and drafting. Automated outputs may contain errors, omissions or misclassifications. They are starting points for your review, not final documents. Deadline and time-bar calculations are based on the data you configure and may be incomplete (for example, public holiday coverage is limited to supported Australian public holidays and applies only when a company timezone is set).

Availability

We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. The Service may be unavailable during maintenance or due to factors outside our control.

Limitation of liability

To the extent permitted by law, our liability in connection with the Service is limited. Nothing in these terms excludes rights you have under the Australian Consumer Law that cannot be excluded. Contact: support@variationguard.com.au.

Governing law

These terms are governed by the laws of Queensland, Australia, and you submit to the courts of that jurisdiction.

Changes to these terms

We may update these terms from time to time. We will post the updated version with a new date and, where changes are material, take reasonable steps to notify you.

Contact

Consolidated Cost Consulting Pty Ltd · ACN 611 091 653 · support@variationguard.com.au.