Trust & legal
Billing & Cancellation Help (Draft)
Trial, plans, cancellation and what happens to your data.
Free trial
Every account starts with a 30-day free trial. No payment details are required to start the trial.
Plans
- Basic — $19/month (AUD).
- Pro — $199/month (AUD), for teams.
- Both plans start with the 30-day free trial.
Cancel anytime
You can cancel at any time through the Stripe billing portal, reachable from the Account page in the app. There are no lock-in contracts.
When your trial expires
When the trial ends without a subscription, creating new assessments and notices may be blocked. Your existing register and workbooks remain viewable and exportable where the product allows.
When a subscription is cancelled
After cancellation, new usage may be blocked, but your existing data remains viewable and exportable where the product allows. You can re-subscribe at any time.
Refunds
Refund terms will be confirmed before public launch. Where the Australian Consumer Law gives you a right to a remedy, that right is not affected by this policy.
Payment handling
Payments are processed securely by Stripe. We do not store your full card details. Manage your payment method and invoices through the billing portal.