Billing & Cancellation Help

Getting access

Access is arranged through a demo request and manual review — submitting a request does not create an account or start billing. Where an account is provisioned, it may include a time-limited evaluation period; no payment details are required during any evaluation period.

Plans

• Basic — $19/month (AUD), for a single user.
• Team — $79/month (AUD), for up to 5 users.
• Pro — $199/month (AUD), for higher volumes and larger teams.
• A provisioned account may include a time-limited evaluation period before a paid plan is required.

Cancel anytime

You can cancel at any time through the Stripe billing portal, reachable from the Account page in the app. There are no lock-in contracts.

When an evaluation period ends

When an evaluation period ends without a subscription, creating new assessments and notices may be blocked. Your existing register and workbooks remain viewable and exportable where the product allows.

When a subscription is cancelled

After cancellation, new usage may be blocked, but your existing data remains viewable and exportable where the product allows. You can re-subscribe at any time.

Refunds

Where the Australian Consumer Law gives you a right to a remedy, that right is not affected by this policy.

Payment handling

Payments are processed securely by Stripe. We do not store your full card details. Manage your payment method and invoices through the billing portal.